At Queen Anna House of Fashion, we are committed to delivering a seamless, service-forward online shopping experience—from checkout to delivery. Below you’ll find clear details on our shipping methods, timelines, and expectations for all online orders.
Domestic Shipping (U.S.)
Complimentary Ground Shipping is offered on all domestic U.S. orders.
- Orders are processed beginning the next business day after purchase.
- Orders placed before 12:00 PM CST with Overnight Shipping selected will ship the same business day.
- All other orders ship on the first full business day following purchase.
- Once your order ships, you will receive a confirmation email with tracking details.
During peak seasons or holidays, shipping timelines may be extended. Should delays occur, our team will communicate updates promptly.
Our primary carrier is USPS; however, alternate carriers may be used depending on the shipping method selected at checkout.
Shipping Options & Estimated Delivery
| Shipping Method | Estimated Delivery Time | Price |
|---|---|---|
| Ground Shipping | 2–7 business days | Complimentary |
| Two-Day Shipping | 2 business days | Calculated at checkout |
| Overnight Shipping | 1–2 business days | Calculated at checkout |
| International Shipping | Varies by destination | Calculated at checkout |
International Shipping
- Delivery timelines vary based on destination, carrier, and customs processing.
- All duties, VAT, and customs fees assessed at delivery are the responsibility of the client.
- Tracking availability may vary depending on the destination country.
Returns & Exchanges
Eligible online orders qualify for returns in accordance with our return guidelines. To initiate a return or review full eligibility details, please visit our Returns & Exchanges Policy.
Client Services
If you have questions regarding your order, shipping options, or delivery timelines, our Client Services team is here to assist.
Email: clientservices@queenanna.co
Phone: (612) 888-5153