Frequently Asked Questions
Products & Sizing
What types of clothing and accessories does Queen Anna House of Fashion offer?
We offer a curated range of luxury apparel and accessories designed for the modern woman. Our assortment includes dresses, tops, sweaters, outerwear, pants, skirts, footwear, handbags, jewelry, scarves, and more — all thoughtfully selected to support every chapter of life and style.
How do I find specific items or brands?
You can use the search bar or filters on our website to browse by category, brand, or collection. If you need personalized assistance, our Client Services team is happy to help.
How do I determine my size?
Each product page includes a size guide tailored to the specific item. If you're unsure about fit or between sizes, email us at clientservices@queenanna.co for personalized guidance.
Orders & Shipping
What shipping options are available?
We offer standard domestic shipping, expedited shipping, and international shipping. Delivery times and rates vary based on destination and carrier.
Does Queen Anna ship internationally?
Yes — we proudly serve clients around the world. International shipping rates, delivery timelines, and customs policies vary by country.
What is your return and exchange policy?
Online orders are eligible for:
- Full refund: Returns initiated within 7 business days of delivery
- Exchange or store credit: Days 7–10 after delivery
- Returns cannot be accepted after 10 days
In-store purchases are eligible for store credit within 7 days. Visit our Returns Portal for complete details.
Are gift cards available?
Yes, digital and physical gift cards are available for purchase online or in-store.
Shopping Experience
How can I stay updated on sales, promotions, and new arrivals?
Join our newsletter at the bottom of any page on queenanna.co and follow us on Instagram, Facebook, TikTok, and LinkedIn for real-time updates.
Which payment methods do you accept?
We accept major credit and debit cards, PayPal, Shop Pay Installments, and additional payment methods available at checkout.
Product Care
How do I care for my garments and accessories?
Each product page includes care instructions specific to the item. For additional care guidance, feel free to contact our Client Services team.
Contact Us
How can I reach Queen Anna?
- Address: 109 N 2nd St, Minneapolis, MN 55401
- Phone: (612) 345-4567
- Email: contact@queenanna.co
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