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Privacy

Queen Anna, LLC, on behalf of Queen Anna, LLC (collectively “Queen Anna”, “we,” “us” or “our”), has created this Privacy Policy (the “Privacy Policy”) to explain why we collect particular information, how we use it, and to whom and under what circumstances we may disclose it.

In order to fully understand your rights, we encourage you to read this Privacy Policy, which is effective as of the date set forth above. This Privacy Policy applies to all personal information we collect from and about you, including on our website located at www.queenann.co (the “Website”), in our retail stores; through our retail partners; at fashion shows or promotional events; by phone, mail, email or text; in messages sent to us via social media; or otherwise when you visit the Website; purchase product from us; attend events that we sponsor or participate in; engage our customer service representatives; or buy or inquire about goods or services offered by us (the “Services”). Except as explicitly provided herein, this Privacy Policy does not apply to the practices of entities that we do not own or control, or to people that we do not employ or manage.

Your privacy is important to us. Because we want to demonstrate our commitment to your privacy, this Privacy Policy notifies you of:

  • What personally identifiable information of yours we collect
  • Who collects such information
  • How such information is used
  • With whom we may share your information
  • What choices you have regarding collection, use and distribution of your information
  • What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control
  • How you can correct any inaccuracies of your information

Questions regarding this Privacy Policy should be directed to Queen Anna, LLC info@queenanna.co

Your Consent 

By accessing any part of the Website or using the Services, you consent to and agree with this Privacy Policy. This Privacy Policy is part of the Terms and Conditions of Use governing your use of the Website and the Services. Any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions of Use. Please read the Terms and Conditions of Use. If you do not agree with any part of this Privacy Policy, please do not use the Website or the Services. Opening Ceremony may change or revise this Privacy Policy at any time, for any or no reason, at our sole discretion, without notice, simply by posting such changes or revisions on this page. Any such change will be effective immediately upon posting. Your continued use of the Website or the Services signifies your acceptance of any such change or revision. For this reason, please visit this page on a regular basis to ensure that you are familiar with the most recent version of this Privacy Policy and the Terms and Conditions of Use. Opening Ceremony’s use of information is subject to the Privacy Policy in effect at the time that it uses such information.

What information do we collect? 

We collect information from you when you create an account on our Website or sign up for Services at a retail location, fashion show or promotional event; fill out a form and submit it to us in any manner; complete a survey for us; participate in a contest or other promotion sponsored by us or on our behalf; contact us; or otherwise use the Website or the Services, or provide information to us.

When using the Services or creating an account on the Website, you may be asked to provide your name, e-mail address, mailing address, phone number, or credit card or other payment account information. The personal information that you provide must be true, accurate and complete, and all registration and account details (where applicable) must contain your real name, address and other requested information. You are responsible for keeping your information current and accurate. We may combine information we collect from and about you online with information we collect from and about you through other means. We may also combine your information with information we learn about you from other sources, such as account update notifications.

Please note that when you delete your account information on the Website, or terminate your use of the Services, we may retain your information for a reasonable period of time afterward for the purpose of recordkeeping, account management and fraud prevention activities.

In some instances, we may ask for contact information for people other than yourself including, for example, e-mail addresses of friends to whom you send gift cards, e-cards or a link to the Website, or the mailing address of someone you wish us to notify about the Services. The information we collect is used to send the notification or information you request and/or to inform the recipient of Opening Ceremony updates and opportunities. Such contact information is not shared with any other organizations, other than as provided in this Privacy Policy.

Our Website may log certain non-identifying Website usage data, such as the number of visits to our Website. We may also collect information about the Internet protocol (IP) address used to connect your computer to the Internet; connection information such as browser type and version, operating system and platform; other software and hardware information; and information about your browsing behavior, such as the date/time you visit the Website, the Website pages that you visit, the time you spend visiting the Website or viewing a page, the number of times you return to the Website, and other click-stream data. We may also use third-party website analytics tools (such as Google Analytics) that collect information about visitor traffic on our Website and any mobile applications. The information collected by such third-party tools may include gender, age, and prior activities on the Internet. This information is used for internal purposes by Queen Anna to provide better technical support and may also be provided to others for support, marketing, research or other business purposes as described in this Privacy Policy. We treat all information of the type referenced in this paragraph as non-personal, unless required by applicable law to do otherwise. Additionally, any unsolicited information that you provide to us shall be deemed to be non-confidential, and we shall be free to reproduce, use, disclose and distribute such unsolicited information to others without limitation or attribution.

What do we use your information for? 

Any of the information we collect from you may be used in one of the following ways:

  • To respond to your requests for Services and to keep you informed of updates about your account
  • To personalize your experience with the Website or the Services
  • To improve the Website and the Services
  • To improve customer services
  • To process transactions
  • To provide you with targeted offers, promotions and advertisements
  • To send periodic emails
  • To protect your rights, our rights and the rights of others

Once you create an account with Queen Anna, you may be included in our mailing list, and we may send you updates, newsletters, correspondence and other materials of this type.

If you no longer want to receive our e-mails, offers, updates on Services, or other communications, please send an email to info@queenanna.co. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your use of the Services.

Shopify + Security

Queen Anna is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. 

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, Shopify when then store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. 

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements to ensure secure handling of credit card information by our Website and service providers

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Do we use cookies, web beacons or other tracking technologies? 

Our Website may use cookies (which are small files that a site or its service provider transfers to your computer/hard drive through your web browser that enables the site’s or service provider’s system to recognize your browser and capture and remember certain information), web beacons (which are used to transmit information back to a web server), or other tracking technologies, to improve and personalize the Website, as permitted under applicable law. For example, use of cookies helps us remember your password, and process requests you make through the Website.

We may also work with third parties (such as Google Analytics) that use cookies, web beacons or other tracking technology to collect information about your visits to the Website and/or other websites, and to serve advertisements to you based on that information. In particular, we may use third party cookies for the purpose of retargeting advertisements, meaning that after you visit our Website, you may receive future advertisements based on your activity on our Website. The majority of web browsers accept cookies, but the “help” menu on your browser should give you options for preventing, accepting, or receiving notice of cookies should you wish to do so.

A list of additional cookies are provided below in the case you so you choose to opt-out of cookies.

  _session_id, unique token, sessional

 _shopify_visit, no data held

 _shopify_uniq

 _secure_session_id, unique token, sessional

 _storefront_digest, unique token, indefinite

Please be aware that if you block cookies, some Website functionality may not be available to you. Alternatively, you may opt out of interest-based advertising and retargeting by visiting the Network Advertising Initiative opt out page posted at http://www.networkadvertising.org/choices/.

Do we disclose your personal identifiable information to outside parties? 

We may share your personally identifiable information with trusted third parties who assist us in operating the Website, providing the Services, conducting our business, or servicing you, or to our affiliates or agents, so long as those parties agree to keep this information confidential. Examples include fulfilling requests for Services, delivering packages, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. We also may share your personally identifiable information with affiliated businesses that we do not control but with which we engage in joint and co-branded offerings, and entities with which Queen Anna may merge or which may acquire all or substantially all of Queen Anna’s assets, as customer information likely will be one of the transferred assets.

Additionally, we will share personally identifiable information if we have a good faith belief that: (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, legal process (such as a court order or subpoena), request by law enforcement or governmental authorities; (ii) such action is appropriate to enforce our Terms and Conditions of Use, or other policies of our Website or Services, including any investigation of potential violations thereof; (iii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Website or the Services; or (iv) such action is appropriate to protect our rights, property or safety, or the rights, property or safety of our employees, affiliates, agents, contractors, other users of the Website, other users of the Services or others.

We may share your name, address, email address and transactional information with marketers, promoters or advertisers, as permitted by law, unless you instruct us not to by following instructions in the Opting Out section above.

Do we receive any information from outside parties?

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties; account information; purchase or redemption information; and information from search results and links, including paid listings (such as Sponsored Links from Google).

Content and information that you submit through Facebook, Twitter, Pinterest, Instagram or other online platforms may appear on our Website through feeds from those platforms. We are not responsible for the dissemination of content or information from, or the privacy practices of, any such platform.

It is important to note that the Website contains links to sites other than the Website and that those sites may not follow the same privacy policies as Queen Anna. These sites may send their own cookies to you, and may collect data and make uses of it that Queen Anna would not. If you use these links, you will leave the Website. These third parties and their websites are not under our control. We do not examine or evaluate these websites and we are not responsible for their content or operation. By providing links to these websites, we do not approve, warrant or endorse, or otherwise make any representation about them, their owners or operators, or the goods or services that they offer and/or sell, and we do not assume any related responsibility or liability relating to any of the foregoing. You should exercise your own judgment in evaluating and using these websites. When you link to these websites, you become subject to their terms and conditions of use and privacy policies. You understand, acknowledge and agree that all access to and use of any such third party website by you shall be at your own risk.

Children’s Online Privacy Protection Act Compliance 

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We will not knowingly collect any information from anyone under thirteen (13) years of age. Our Website, products and services are all directed to people who are at least thirteen (13) years old or older. No personally-identifiable information should be submitted to, or posted at, the Website by visitors under thirteen (13) years of age without the prior written consent of their parent or guardian.

Additional Information

This Privacy Policy is personal between you and us, and no one else shall be deemed a third party beneficiary of this Privacy Policy.

Use of this Website signifies your agreement to the terms and conditions of use and this privacy policy. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

If you have any further questions regarding this Privacy Policy or the use of your personal information under this Privacy Policy, you can contact us at the following postal or email address:

Queen Anna
103 North Second Street
Minneapolis, Minnesota 55401

info@queenanna.co