Privacy

Queen Anna House of Fashion (“we,” “us,” “our,” “QA”) is committed to protecting your personal information and your privacy. As a service-forward, digitally innovative luxury brand, your trust is essential to how we operate.

This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, make a purchase, or engage with our services across digital touchpoints, including virtual styling, concierge experiences, and our mobile platforms.

Information We Collect

We may collect and process the following information:

• Personal Information You Provide: name, email address, billing/shipping addresses, phone number, and payment details when creating an account, making a purchase, booking services, or contacting us.
• Automatically Collected Information: IP address, device type, browser type, pages visited, time spent on our website, and cookies through Shopify and authorized analytics tools.
• Service Interaction Data: wishlist activity, virtual shopping requests, concierge interactions, and account preferences.

How We Use Your Information

We use your information to:

• Process and fulfill orders.
• Provide personalized styling and concierge services.
• Improve website experience and optimize performance.
• Communicate with you about your order, account, appointments, or service updates.
• Send brand updates, promotions, and exclusive opportunities (only with your consent).
• Comply with legal, regulatory, and fraud-prevention requirements.

Cookies & Tracking Technologies

Our site uses cookies, pixels, and tracking technologies through Shopify and authorized third-party tools to personalize your experience, analyze traffic, and support essential site functions.

You may adjust cookie settings through your browser at any time.

How We Share Information

We do not sell your personal information.

We may share your information only with:

• Shopify – our e-commerce platform powering secure checkout.
• Payment processors – to complete transactions (e.g., Shopify Payments, PayPal, Shop Pay).
• Service providers who support fulfillment, analytics, virtual appointments, or customer communication tools.
• Legal or regulatory bodies if required by law.

Data Security

QA uses Shopify’s enterprise-grade encryption standards, secure payment gateways, and strict internal protocols to protect your information. While no system is 100% secure, we are committed to safeguarding your data with industry-standard security practices.

Your Rights

Depending on your region, you may have the right to:

• Access the personal information we store.
• Request correction or deletion of your information.
• Opt out of marketing at any time.
• Request information on how your data is used or shared.

To exercise your rights, email us at contact@queenanna.co.

Data Retention

We retain your information for as long as necessary to fulfill orders, provide services, comply with legal obligations, and support your client history.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated “Last Revised” date.

How to Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact us:

Email: contact@queenanna.co
Phone: +1 (612) 354-7581
Mailing Address:
Queen Anna House of Fashion
Minneapolis, Minnesota 55401

Last Revised: December 2025