A purpose-driven luxury experience built on trust, clarity, and protection.
Queen Anna House of Fashion (“we,” “us,” “our,” or “QA”) is committed to protecting your personal information and respecting your privacy. As a digitally curated, service-forward luxury brand, trust is foundational to how we serve our clients.
This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, make a purchase, or engage with our services across digital touchpoints, including virtual styling, concierge experiences, and mobile platforms.
Information We Collect
We may collect and process the following categories of information:
- Information You Provide: Name, email address, billing and shipping addresses, phone number, and payment details when creating an account, placing an order, booking services, or contacting us.
- Automatically Collected Information: IP address, device type, browser type, pages viewed, time spent on our website, and cookies collected through Shopify and authorized analytics tools.
- Service Interaction Data: Wishlist activity, virtual styling requests, concierge interactions, and account preferences.
How We Use Your Information
- Process and fulfill orders securely.
- Provide personalized styling and concierge services.
- Improve site performance and user experience.
- Communicate regarding orders, accounts, appointments, or service updates.
- Send brand updates, promotions, or exclusive opportunities (with your consent).
- Comply with legal, regulatory, and fraud-prevention obligations.
Cookies & Tracking Technologies
Our website uses cookies, pixels, and similar technologies through Shopify and approved third-party tools to support site functionality, analyze traffic, and enhance your shopping experience.
You may manage or disable cookies through your browser settings. Please note that some site features may not function properly without cookies enabled.
How We Share Information
We do not sell your personal information.
Information may be shared only with trusted partners necessary to operate our business, including:
- Shopify, our secure e-commerce platform
- Payment processors such as Shopify Payments, PayPal, or Shop Pay
- Service providers supporting fulfillment, analytics, virtual appointments, or customer communications
- Legal or regulatory authorities when required by law
Data Security
Queen Anna House of Fashion utilizes Shopify’s enterprise-grade encryption, secure payment gateways, and internal safeguards to protect your information. While no digital system can guarantee absolute security, we are committed to maintaining industry-standard protection practices.
Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold
- Request correction or deletion of your information
- Opt out of marketing communications at any time
- Request details about how your data is used or shared
To exercise any of these rights, please contact us at contact@queenanna.co.
Data Retention
We retain personal information only as long as necessary to fulfill orders, provide services, maintain client history, and meet legal or regulatory requirements.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.
Contact Us
Email: contact@queenanna.co
Phone: +1 (612) 354-7581
Last Revised: December 2025